REFUND
POLICY

Last updated: August 24, 2026

1. Returns

We want you to be satisfied with your VOLTIX purchase. Eligible merchandise may be returned within 30 days of delivery, subject to the conditions below.

2. Return Requirements

Returned items must be in their original condition and, where applicable, include the original packaging, accessories, manuals, and other included materials. Products showing damage caused by misuse, abuse, modification, or neglect may not qualify for a refund.

3. Non-Returnable Items

Certain products may not be eligible for return, including items specifically identified as final sale, opened software or digital products where applicable, personalized items, and products that are otherwise restricted by law or by the manufacturer’s return policy.

4. Refunds

Once a returned item is received and inspected, VOLTIX will determine whether it qualifies for a refund. Approved refunds are generally issued to the original payment method.

5. Shipping

Original shipping charges may not be refundable. Return shipping costs may be the customer’s responsibility unless the return is due to an error, defect, or other circumstance covered by our return policy.

6. Damaged or Incorrect Orders

Please contact VOLTIX as soon as possible if your order arrives damaged, defective, incomplete, or different from what you ordered. We may request photos or other information to help resolve the issue.

7. Manufacturer Warranties

Some products may include a manufacturer’s warranty. Manufacturer warranty coverage is separate from this store return policy and may be subject to the manufacturer’s own terms.

8. How to Start a Return

Contact VOLTIX customer service with your order number, the item you want to return, and the reason for the return. Do not ship a return to us until you receive return instructions.

9. Policy Changes

VOLTIX may update this policy from time to time. The version posted on this website will be the current version for future purchases.